Refund Policy
Last updated: November 202660-Day Money-Back Guarantee. Every order featured on this site is backed by a 60-day money-back guarantee. You may request a refund within 60 days of your purchase, as described below.
Eligibility
You have 60 days from your purchase to request a refund, as stated on the Rosedil order page. Write to the support email on your order confirmation with the email address used for your purchase and your order number, and ask for the return address and instructions before mailing anything back. You can also look up your order on buygoods.com and submit a refund request there.
How the refund is processed
BuyGoods, the retailer that runs the checkout, processes the refund after your return arrives and is checked. Refunds go back to the original payment method and can take one to two billing cycles to appear, depending on your card company. BuyGoods does not reimburse return shipping costs. Please keep the terms shown in your order confirmation, which prevail over this summary.
How to Request a Refund
Products featured on this site are sold through the Rosedil order page, run by BuyGoods, which processes all payments and refunds. To start a refund, contact the product support address in your order confirmation with your order details, or reach us through our Contact page and we will point you to the right place.
Processing
Approved refunds are credited to the original payment method. Your bank may take a few additional days to post the credit.
Return Shipping
Where a physical return is requested, follow the instructions provided by the retailer, including any Return Merchandise Authorization number. Returns sent without following those instructions may not be processed.